Frequently Asked Questions (FAQ)


HVAC&R Search is the HVAC&R industry’s dedicated directory.

The definitive guide to the Australian heating, ventilation, air conditioning, refrigeration, and building services industry, HVAC&R Search connects business directly with individuals and organisations working in the built environment.

As an online directory, the search functionality allows readers to look for and navigate company listings and product offerings.

A booking with HVAC&R Search also offers the opportunity of a printed listing in the annual HVAC&R Search Compendium. This publication is distributed to AIRAH Members and other professionals and practitioners in the HVAC&R industry.

The Australian Institute of Refrigeration, Air Conditioning and Heating (AIRAH) is a not-for-profit membership organisation representing mechanical engineers and other active participants working in HVAC&R and building services.

AIRAH represents the entire breadth of the HVAC&R industry, from “the man in the van” to research-focused academics; from plumbers and fridgies to designers of the nation’s most high-performing buildings; from sole operators to the chief executives of large corporations.

AIRAH is the only membership association with a focus on the whole of the Australian HVAC&R industry. ASHRAE (USA) and CIBSE (UK) are equivalent industry organisations in their respective countries.

HVAC&R Search and the HVAC&R Search Compendium reaches AIRAH’s members, industry decisionmakers, and companies.

AIRAH members are industry leaders, project managers and influencers.*

This includes:

  • Decisionmakers (CEOs, managing directors, owners, general managers, directors, principals) – 61%
  • Engineers – 25%
  • Mid-level managers or senior executives – 24%

HVAC&R Search also reaches those in the field at the tools level of the industry. This ranges from tradespeople working in electrical and mechanical services; mechanical contractors; consultants; distributors; technicians; and plumbing service personnel and installers.

*Analysis of AIRAH membership as of September 2019.

HVAC&R Search offers your company – no matter its size or scale – the opportunity to promote your business, products, and news. Scalable listings ranging from “Standard” to “Storefront”, helps to ensure your company gets the exposure it needs.

Organisations operating in the Australian built environment – including the HVAC&R, building services, and business services spaces – are encouraged to book a spot.

Please visit this page to register your company’s interest in an HVAC&R Search listing. Once submitted, it will be reviewed by a member of the HVAC&R Search team who will follow-up with you to help set up your live listing.

HVAC&R Search features both the online directory and annual printed Compendium.

Bookings for the (following) year open in August, with early-bird pricing available to early October.

A booking is valid for 12 months, with four levels available – Standard, Essential, Premium, or Storefront.

HVAC&R Search provides opportunities for greatly increased exposure based on your organisation’s level. This includes options to add products and services; brand logos; articles; PDFs; images; and videos to your company profile.

A member of our team would be happy to discuss pricing with you. Please click here to submit an enquiry or email


A member of our team will contact you and set up your log-in. Once your booking and log-in details are confirmed, you will be able to log in and make changes/updates as required.

Yes, a free trial offering is available as a one-time offering for any company wishing to try out the site.

If you wish to book a trial on the HVAC&R Search site, you are able to do so here. The three-month free trial period can be booked between January–July each year.

Once your free trial is approved by a member of the HVAC&R Search team, you will have three months to test out the site at the Essential listing level. After this period, you’ll be asked to select a paid plan to continue your listing.

Please note: a free trial does not provide your organisation with a listing in the printed HVAC&R Search Compendium.

Yes, be sure to check your inbox for emails from

Email us at or contact a member of our team directly to discuss options.

Yes, we provide some key statistics on our home page. You can also email us at – we’ll be happy to provide you with the latest information. Company-specific listing statistics are unfortunately not available at this time.

This option is available to Storefront, Premium, or Essential companies. Log in to your account to edit or add products. You can also contact a member of our team at for assistance.

This option is available to Storefront or Premium companies. Videos should be YouTube links and articles should be in PDF form, under 4 MB in size. If you need assistance, please contact

This option is available to Storefront, Premium, or Essential companies. Please email through your brand image as a JPG or PNG to

Yes, if it’s HVAC&R related. We welcome your feedback and suggestions. You can send them for review to

You can update your online listing as often as you like.

Our friendly team can assist – please contact us at


The HVAC&R Search Compendium is an annual A4 publication listing the key players in Australia’s HVAC&R industry.

10,000 copies are printed, of which approximately 8,500 are posted directly to AIRAH members and subscribers with Ecolibrium magazine, the official journal of AIRAH, in February each year.

The Compendium is also distributed Australia-wide at AIRAH’s major events. This includes Industry Nights, conferences, seminars, site visits and technical forums.

Bookings for HVAC&R Search and the Compendium open in August and close at the end of October.

Early-bird pricing closes in early October.

If you miss the late October deadline for a Compendium booking, unfortunately your company cannot be included in the printed directory for the following year. You will still be able to book a spot in the online directory, however. Please email us at if you would like to discuss your options.

There are four levels – Standard (eighth-page), Essential (quarter-page), Premium (half-page), and Storefront (full-page). A combined online and print listing greatly increases exposure and touchpoint opportunities for your organisation.

While the Standard and Essential listing options are useful, affordable ways to be included in the directory, it is the Premium and Storefront levels that can provide your organisation with comprehensive entries in both the HVAC&R Search Compendium and on the website. Premium and Storefront organisations also receive increased exposure in their listing’s placement.

No – the price includes both your online and printed listing.

Your HVAC&R Search Compendium listing comes with a 12-month listing on the HVAC&R Search website. Although you don’t need to complete your listing, we highly recommend you do! It’s an easy and effective way to get your company in front of potential customers.

Typically, the printed publication initially comes out and is distributed in February. It’s then made available throughout the year at AIRAH’s major events.

After 13 years, the AIRAH Compendium took over the legacy of the annual AIRAH Industry Directory in 2019. The HVAC&R Search Compendium is bigger (A4 size) and bolder, in a modernised, easy-to-read format.

Even if you’ve missed the October booking deadline for the HVAC&R Search Compendium, you can still be listed on the HVAC&R Search website. Please email us at if you would like to discuss your options.

Once you have an active listing, be sure to check your emails – we’ll be in contact once bookings open for next year’s publication, typically starting in August.

Please contact us at or directly contact a member of our team.

Our friendly team can assist – please contact us at


You can click through the categories or use the search bar to explore the companies and products/services that are listed on HVAC&R Search.

Yes – every company included on HVAC&R Search has been approved by the HVAC&R Search team. We cannot, however, guarantee the accuracy or availability of each listing. Please contact the company directly or speak to us at if you have any concerns or questions.

Companies are responsible for their own listing on HVAC&R Search. If they’re not coming up in the search results, they have chosen not to be included.

You can contact them directly through the enquiry form on their listing page, or you can contact by phone, email, or via their website.

The annual HVAC&R Search Compendium, featuring the companies on this website, is available at any time during the year. You can pick up a copy of the Compendium at AIRAH events, including Industry Nights, conferences and forums. If you’re unable to make it out to one of our events, you’re also able to order one from AIRAH’s online web store.

Our friendly team can assist – please contact us at


General enquiries –
Glenn Douglas –
John McGrath –