Frequently Asked Questions (FAQ)


FOR BUSINESSES

HVAC&R Search is the industry directory for Australian companies working in HVAC&R, building services and business services, in the built environment. If your business offerings relate to these industries, we encourage you to become a part of it.

Please visit this page to register your company’s interest in a free trial on HVAC&R Search. Once submitted, it will be reviewed by a member of the HVAC&R Search team who will then be in contact to help set up your live listing.

There are four levels of exposure on HVAC&R Search and in the HVAC&R Search Compendium – Storefront, Premium, Essentials and Standard. We also offer a free trial period, perfect for companies wishing to test out listing functionalities. For more on pricing and plan inclusions, click here.

A member of our team will contact you and set up your log-in. Depending on whether you have a Storefront, Premium, Essentials or Standard listing, you can make changes to your company profile. During your 12-month booking, you have 24/7 control of your description and contact information. Based on your listing level, you may also be able to add products, services, brands, videos, product information and images at any time.

Once your listing goes live, you’ll have three months to test out the site.

No – the free trial is a one-time offering. After completing this three-month period, you’ll be asked to select a Storefront, Premium, Essentials or Standard plan to continue your listing on HVAC&R Search.

Unfortunately, refunds are not available on paid plans.

Your listing will last for a full year from the date of booking. To view the expiry date of your listing, log in to your account and click the “change plan or renew” button. Your expiry date will be shown at the bottom of the page.

Yes, be sure to check your inbox for emails from info@hvacrsearch.com.au

Log in to your account and click “change plan or renew”, or email us at info@hvacrsearch.com.au to discuss options.

We accept payment by credit card and EFT. If the latter method, please email info@hvacrsearch.com.au

We provide some key statistics on our home page. You can also email us at info@hvacrsearch.com.au – we’ll be happy to provide you with the latest information.

First, you’ll need to be either a Storefront, Premium or Essentials company. Then, log in to your account and click the “edit products” button, then “+ add new”. Follow the prompts to get your product(s) listed on your HVAC&R Search profile.

You can with a Storefront or Premium subscription. Videos should be YouTube links and articles should be in PDF form, under 4 MB in size. If you need assistance, please contact info@hvacrsearch.com.au

This is available for companies on the Storefront, Premium and Essentials levels. Please email through your brand image as a JPG or PNG to info@hvacrsearch.com.au

We welcome your feedback and suggestions. You can send them for review to info@hvacrsearch.com.au.

You can update your online listing as often as you’d like!

Our friendly team can assist – we are only an email or a phone call away. Contact information can be found here.


THE HVAC&R SEARCH COMPENDIUM


The HVAC&R Search Compendium is an annual A4 publication listing all the key players in Australia’s HVAC&R industry. It is sent to over 8,500 subscribers of the Australian Institute of Refrigeration Air Conditioning and Heating (AIRAH) magazine, Ecolibrium at the start of each year and is also distributed at AIRAH’s major events – including our conferences, forums and Industry Nights. For more information, please click here.

Bookings typically open in August and run through to the end of October. Participation in HVAC&R Search can provide you with the best of both worlds: the versatility of a digital presence and the tangibility of a hard copy. Your booking for the print Compendium is accompanied by a website listing, allowing your company to obtain the benefit of both for one price.

No – the price includes both your online and Compendium listing. Listings are as follows:

Storefront – full page; Premium – half page; Essentials – quarter page; Standard – eighth page

Please note: if you miss the late October deadline for a Compendium booking, unfortunately your company cannot be included in the printed directory for the following year.

No. You may wish to upgrade your listing as space in the HVAC&R Search Compendium is only available to Storefront/Premium/Essentials/Standard companies.

Your HVAC&R Search Compendium listing comes with a one-year listing on the HVAC&R Search website. Although you don’t need to complete your listing, we highly recommend you do! It’s an easy and effective way to get your company in front of potential customers.

Typically, the printed publication initially comes out and is distributed in February. It’s then made available throughout the year at AIRAH’s major events.

After 13 years, the AIRAH Compendium took over the legacy of the annual AIRAH Industry Directory in 2019. The HVAC&R Search Compendium is bigger (A4 size) and bolder, in a modernised, easy-to-read format.

Even if you’ve missed the October booking deadline for the HVAC&R Search Compendium, you can still be listed on the HVAC&R Search website. Once you have an active listing, be sure to check your emails – we’ll be in contact once bookings open for next year’s publication, typically starting in August.


FOR USERS


You can click through the categories or use the search bar to explore the companies and products/services that are listed on HVAC&R Search.

Yes – every company included on HVAC&R Search has been approved by the HVAC&R Search team. We cannot, however, guarantee the accuracy or availability of each listing. Please contact the company directly or speak to us at info@hvacrsearch.com.au if you have any concerns or questions.

Companies are responsible for their own listing on HVAC&R Search. If they’re not coming up in the search results, they have chosen not to be included.

On Storefront, Premium and Essential companies’ pages, you’ll be able to contact them directly through the Enquiry Form.

We also produce an annual HVAC&R Search Compendium – an A4 publication featuring the companies on this website. Please click here for more information. You can pick up a copy of the Compendium at AIRAH events, including Industry Nights, conferences and forums. If you’re unable to make it out to one of our events, you’re also able to order one from AIRAH’s online web store.


GENERAL


The Australian Institute of Refrigeration, Air Conditioning and Heating (AIRAH) is the peak body for the HVAC&R industry. We are a not-for-profit membership organisation representing professionals and practitioners in the HVAC&R industry.

HVAC&R stands for heating, ventilation, air conditioning and refrigeration.

Please find the privacy policy here.

It's an image from Kingspan's Somerton plant. It's featured in April 2018's Ecolibrium – AIRAH’s industry journal.