Frequently Asked Questions (FAQ)

We accept payment by credit card and EFT. If the latter method, please email

Your listing will go live once you have completed your profile, including the mandatory fields. You will be notified by email once your listing is live.

We reserve the right to reject listings. We only accept genuine HVAC&R related company listings. If your site is not accepted, you will be notified by email.

Free listings are indefinite. Paid listings are valid for 12 months from date of payment.

Renewal reminders are automatically sent to customers 60 days, 21 days and 2 days prior to expiry.

Refunds are not available. Users can test the site functionality via the free listing.

Within your profile dashboard, select "change plan or renew". Your payment amount will be a pro-rata amount for the remainder of the billing period. Alternatively, we can change your renewal period to 12 months from the upgrade payment date.

You can downgrade your listing once your renewal period has expired.

Please email and we'll be happy to provide you with stats. We will be launching embedded stats soon.

The Australian Institute of Refrigeration, Air Conditioning and Heating (AIRAH), a not-for-profit membership organisation specialising in the HVAC&R Industry.

The Heating, Ventilation, Air conditioning and Refrigeration industry.

First, you need to subscribe to either the Essentials, Premium or Storefront packages. We've created an instructional video demonstrating how to do this.

You can with a Premium or Storefront subscription. Videos should be YouTube links and articles in PDF form.

If you have a paid listing, email through your brand image as a JPG or PNG to

Send through your suggested category for review to

It's an image from Kingspan's Somerton plant. It's featured in April's Ecolibrium Magazine.